Privacy Policy

SpeakSport, Inc. (“SpeakSport” provides an AI-Receptionist platform).

This Privacy Policy explains how we collect, use, and share information through our website (speaksport.ai) and back-office dashboard (collectively, the "Services")

What Information Do We Collect?

Information you provide:

• Account Information: Name, email address, password, and authentication credentials
• Customer Content: Call recordings, file uploads, transcription data, and other content you provide
• Payment Information: Credit card information, banking information, and billing address
• Communication Information: Name, contact information, and message contents
• Other Information: Forms, surveys, and newsletter sign-ups

Information we collect automatically:

• Log Data: Information your browser sends when using our website
• Usage Data: Content viewed, engagement, and actions taken
• Device Information: Device and software details
• Location Information: General location from IP address
• Call Recordings: All calls are recorded and stored unless requested otherwise

Information from third parties:

• Third-Party Integrations: Information from services you connect (ie. Tee Sheet/POS)
• Marketing Information: Demographic data from partners
• Social Media Information: Data from platform interactions

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To provide and maintain our Services
• To improve our Services and develop new features
• To communicate with you, including sending service-related updates
• To analyze usage trends and preferences to enhance user experience
• To comply with legal obligations and protect our right

How Do We Share Your Information?

We do not sell your personal information. We may share your information with:

• Business partners in connection with mergers, acquisitions, or asset sales
• Legal authorities when required by law or to protect rights and safety
• Other parties with your consent or at your direction

Data Security/Retention

To protect you and your customers' personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure. While we prioritize securing your information, we cannot guarantee its absolute and total security.

Your Rights

Depending on your location, you may have the right to:

• Access Personal Information we hold about you
• Request correction or deletion of your information
• Request restrictions or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@speaksport.ai

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). For more information, contact info@speaksport.ai

Cookies

We may use standard tools, such as cookies or web beacons, to monitor the website and internet usage, and to improve or customize the content on the site. You should be able to control the use of cookies by changing your own browser settings or through Global Privacy Control settings.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

info@speaksport.ai

Address: 18 Webb Rd, Westport, CT 06880